Prove the organisation is ready—not merely that delivery is complete
Operational Readiness
Operational Readiness assesses whether people, processes, technology, support, controls, data, suppliers and decision-makers are prepared to operate the change safely and effectively.
Commission a readiness reviewDelivery completion is not operational readiness. Organisations often discover missing ownership, support, training, controls or recovery capability only after transition.
What changes
Outcomes the engagement is designed to support
- A complete, evidence-based readiness view
- Clear distinction between delivery status and operational acceptance
- Visible ownership of readiness gaps
- Prioritised actions before irreversible transition
- Defensible go-live or no-go recommendation
What the work can include
Core components
- Readiness model and criteria
- Business and operational interviews
- Evidence review
- Scenario and cutover assessment
- Gap and risk ownership
- Commissioning recommendation
Engagement model
Proportionate to the decision and the risk.
The review can support programme mobilisation, major releases, service transition, organisational change or the commissioning of a new operating model.
CEREARK does not claim measurable improvement without a defined baseline and evaluation method. Evidence and acceptance criteria are agreed at the outset.
Begin with a consequential question